Returns

Return policy

Return policy of the Arij Al Ghaba cooperative for the natural cosmetics and terroir products ordered on this website.

Returns are not accepted

Returns are not accepted. Once an order has been delivered, products cannot be returned or refunded.

Why?

Our products are natural cosmetics, oils and aromatic plants handcrafted by the cooperative members. For hygiene and preservation reasons, they cannot be taken back once shipped.

Before you order

If you have any question about a product (ingredients, size, use), please contact us before ordering at contact@arijalghaba.com. We will be happy to advise you.

Unavailable product

If an ordered product is unavailable, the cooperative will offer an equivalent product or a refund, as stated in our terms of service.